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Privacy Policy

  

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Effective Date: August 10, 2026

Exquisite Homes Ltd. (“Exquisite Homes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Exquisite Homes collects, uses, discloses, protects, and manages personal information when you visit or use www.exquisitehomesab.ca (the “Website”), contact us, submit an inquiry, or otherwise interact with us.

By using our Website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.


1. About Exquisite Homes

Exquisite Homes Ltd. is a residential construction company based in Alberta, specializing in custom homes, luxury infills, multi-family developments, renovations, and general contracting.

Our services are primarily provided in Calgary, Alberta and surrounding communities.


2. Personal Information We Collect

Depending on how you interact with us, we may collect personal information such as:

  • Your first and last name

  • Email address

  • Telephone number

  • Mailing or project address

  • Information you provide in messages or inquiries

  • Details about your construction, renovation, or home-building requirements

  • Information relating to consultations or project discussions

  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our Website, including:

  • IP address

  • Browser and device information

  • Operating system

  • Approximate geographic location

  • Pages visited

  • Date and time of visits

  • Website interactions and usage information

  • Referral or source information

  • Cookies and similar technologies

We only collect personal information that is reasonable and necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law.


3. How We Collect Personal Information

We may collect personal information:

  • Directly from you when you submit a contact or consultation form

  • When you email, call, or otherwise contact us

  • When you request information about our services

  • During discussions regarding a potential or existing project

  • When you visit or interact with our Website

  • Automatically through cookies, analytics, and similar technologies

Our Website currently includes contact forms that may request information such as your name, email address, phone number, and message.


4. Why We Collect Personal Information

We may collect, use, and disclose personal information for reasonable purposes, including to:

  • Respond to inquiries and requests

  • Schedule consultations

  • Provide information about our services

  • Prepare estimates, proposals, or project information

  • Communicate with current or prospective clients

  • Manage and administer projects

  • Improve our services and customer experience

  • Operate, maintain, secure, and improve our Website

  • Understand Website usage and performance

  • Prevent fraud, misuse, or security threats

  • Comply with legal and regulatory requirements

  • Establish, exercise, or defend legal rights

  • Carry out other purposes that you consent to or that are permitted or required by law

We will not collect, use, or disclose personal information for purposes that are unreasonable or unrelated to the purposes for which it was collected, except where permitted or required by law.


5. Consent

Where required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal information.

By voluntarily submitting information through our Website, such as through a contact form, you consent to our collection and use of that information for the purpose for which it was provided.

You may withdraw or change your consent at any time, subject to legal or contractual restrictions and reasonable notice.

If you withdraw consent, we may not be able to provide certain services or respond to certain requests.


6. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information when reasonably necessary to operate our business and provide our services, including to:

  • Website hosting and technology providers

  • Website analytics providers

  • Communication and email service providers

  • Professional advisors, such as lawyers, accountants, or consultants

  • Contractors, consultants, or service providers involved in providing requested services

  • Government authorities or regulatory bodies where required or authorized by law

  • Other parties where you have provided consent or where disclosure is otherwise permitted or required by law

Where we use service providers to process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.


7. Service Providers Outside Canada

Some technology, hosting, analytics, communications, or other service providers we use may be located outside Canada.

As a result, personal information may be processed or stored in another country and may be subject to the laws of that jurisdiction.

Where applicable under Alberta's Personal Information Protection Act, we will provide the required information regarding our use of service providers outside Canada. Alberta PIPA specifically requires organizations to provide notice concerning certain cross-border service providers.


8. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that may help us operate the Website, remember preferences, understand Website usage, improve performance, and maintain security.

Some cookies may be essential for the operation and security of the Website. Other cookies may be used for analytics or other functionality.

Because our Website is operated using Wix, Wix and services integrated with the Website may place cookies or use similar technologies. Additional cookies may also be introduced if third-party applications, analytics tools, advertising services, or integrations are added to the Website.

You can manage or restrict cookies through your browser settings. Depending on the cookies and technologies used on the Website, you may also be presented with a cookie-consent option.

Disabling certain cookies may affect the functionality of the Website.


9. Website Analytics

We may use analytics tools to understand how visitors use our Website, including information such as pages visited, interactions, traffic sources, and Website performance.

For example, Wix provides analytics features that can report information about visitor behaviour and form submissions.

Analytics information may be used to:

  • Improve Website functionality

  • Understand visitor interests

  • Improve our services and marketing

  • Identify technical problems

  • Measure Website performance

Where applicable, non-essential analytics or tracking technologies may be subject to your consent preferences.


10. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you access.

11. How We Protect Personal Information

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

If we become aware of a privacy or security incident involving personal information, we will take reasonable steps to investigate, contain, and address the incident and provide any notifications required by applicable law.


12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business and project records, resolve disputes, enforce agreements, and comply with legal, accounting, tax, regulatory, or other obligations.

When personal information is no longer reasonably required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal requirements.


13. Accessing and Correcting Your Personal Information

Subject to applicable law, you may request access to personal information that we hold about you.

You may also request that inaccurate or incomplete personal information be corrected.

To make an access or correction request, please contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before processing a request.

We will respond to requests within the time required by applicable law.


14. Withdrawing Consent

You may withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal, contractual, or other reasonable limitations.

To withdraw consent, please contact us using the information below.

Please note that withdrawing consent may affect our ability to provide certain services or respond to certain requests.


15. Communications

If you provide your contact information to us, we may use it to respond to your inquiry or communicate with you regarding services, consultations, projects, or other matters you have requested.

We will not use your personal information for unrelated marketing purposes without appropriate consent where consent is required by applicable law.


16. Children's Privacy

Our Website and services are not directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.


17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology, legal requirements, or privacy practices.

The updated Privacy Policy will be posted on this page with a revised effective date.

We encourage you to review this page periodically.


18. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, withdraw consent, or make a privacy-related request or complaint, please contact us:

Exquisite Homes Ltd.

Email: exquisitehomesab@gmail.com

Phone: +1 (778) 233-9057

Website: www.exquisitehomesab.ca

We will make reasonable efforts to respond to privacy inquiries and address concerns in accordance with applicable privacy legislation.


19. Privacy Complaints

If you have a concern about how we have handled your personal information, we encourage you to contact us first so that we can attempt to resolve the concern.

If your concern cannot be resolved, you may have the right to contact the Office of the Information and Privacy Commissioner of Alberta (OIPC) or another applicable privacy regulator.

Alberta's Personal Information Protection Act provides individuals with privacy rights and mechanisms for addressing concerns about the collection, use, and disclosure of personal information by private-sector organizations.

Last Updated: August 13, 2026

This Privacy Policy is intended as a general website privacy policy and should be reviewed by a qualified Canadian privacy lawyer or other legal professional to confirm that it accurately reflects Exquisite Homes Ltd.'s actual data practices, service providers, analytics tools, cookies, and legal obligations.

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